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ICF-ACC시험대비최신덤프문제 - ICF-ACC높은통과율덤프자료
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최신 Associate Certified Coach ICF-ACC 무료샘플문제 (Q79-Q84):
질문 # 79
Which action is most appropriate for a coach to take if a client reports suddenly withdrawing from all social activities, and having regular mood swings and trouble sleeping?
- A. Refer the client to a coach who specializes in these areas
- B. Provide the client with a referral to therapy
- C. Inform the client's family about these issues
- D. Use coaching techniques thot address these specific issues
정답:B
설명:
The ICF Code of Ethics (Section 2.5) requires coaches to "refer clients to other professionals when appropriate," particularly when issues fall outside coaching's scope, such as mental health concerns (ICF Coaching Boundaries). Sudden social withdrawal, mood swings, and sleep issues suggest a potential clinical condition (e.g., depression), requiring therapy. Let's evaluate:
A . Provide the client with a referral to therapy: This aligns with Section 2.5 and ICF boundaries, addressing mental health appropriately.
B . Refer the client to a coach who specializes in these areas: Coaching doesn't treat mental health, regardless of specialization (ICF Definition of Coaching).
C . Inform the client's family about these issues: This breaches confidentiality without imminent harm (Section 4.3) and isn't the coach's role.
D . Use coaching techniques that address these specific issues: This exceeds coaching's scope, risking harm (Section 2.5).
Option A is most appropriate, per ICF ethics and boundaries.
질문 # 80
Which response reflects active listening to a client who claims to be struggling?
- A. Asking to share a suggestion while the client is speaking to demonstrate the urgency of the issue
- B. Letting the client know the coach is listening and would like to share some recommendations
- C. Relating to the client's struggles by mentioning similar struggles the coach has experienced
- D. Allowing the client to direct the discussion while the coach asks questions to learn more
정답:D
설명:
ICF Competency 6 ("Listens Actively") involves "focusing fully on what the client is saying and not saying, understanding the meaning in context, and demonstrating that the client is heard." It prioritizes client-led dialogue and clarification over coach input. Let's assess:
A . Asking to share a suggestion while the client is speaking to demonstrate the urgency of the issue: Interrupting shifts focus to the coach, undermining active listening (Competency 6).
B . Relating to the client's struggles by mentioning similar struggles the coach has experienced: This risks redirecting attention to the coach, not fully hearing the client (ICF Code of Ethics, Section 1).
C . Allowing the client to direct the discussion while the coach asks questions to learn more: This embodies Competency 6 by keeping the client central, using questions to deepen understanding and reflect listening.
D . Letting the client know the coach is listening and would like to share some recommendations: Offering recommendations shifts to action (Competency 8), not pure active listening.
Option C best reflects active listening, per ICF's competency standards.
질문 # 81
During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The best response is:
- A. Ask them how they would feel if they were the colleague being treated in this way.
- B. Ask the client how this new insight could impact his/her behavior towards the colleague.
- C. Suggest that this insight could be very useful in changing the client's behavior toward the colleague.
- D. Tell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.
정답:B
설명:
Comprehensive and Detailed Explanation:
Option C aligns with ICF Core Competency 8, "Facilitates Client Growth" (8.1 - Works with the client to integrate new awareness into behaviors), by encouraging the client to explore the practical implications of their insight. This fosters autonomy (Competency 8.3) and partnership (Competency 2.2), while respecting the client's experience per Ethics Section 1.1.
Option A judges the client, violating Competency 4.1 (non-judgmental stance) and Ethics Section 2.2 (avoiding bias). Option B shifts focus to empathy, which may be useful but doesn't directly integrate the insight (Competency 8.1). Option D suggests rather than partners, missing full collaboration. C best supports client-led growth.
질문 # 82
Nearing the end of a session, your client is still not quite sure what to do about a specific situation. You have the feeling that a similar experience that you have had in the past might be useful for the client. The worst response is:
- A. Share your story and list the possible options your client can try.
- B. Ask the client if you can tell them a story, and then ask them to share what is relevant in the story.
- C. Tell the client that you have had a similar experience and you know exactly what they should do.
- D. Share with the client that you have had a similar experience and enquire if the client would like to hear and see if anything in there may or may not be useful.
정답:C
설명:
Comprehensive and Detailed Explanation:
Option A is the worst as it imposes the coach's solution, contradicting Competency 2.2 (partnership) and Competency 8.3 (client autonomy). It breaches Ethics Section 2.2 (avoiding bias) and the ICF Definition of Coaching by shifting to a directive stance.
Option B and C are less intrusive but still assume relevance. Option D (best, see Question 9) respects the client. A most severely undermines the coaching process by prioritizing the coach's agenda.
질문 # 83
Which of the following examples best reflects a conflict of interest?
- A. Receiving payment from a client's employer for coaching the client because the employer may try to influence the coach
- B. Coaching a peer while competing with them for the same work because that may interfere with the coach's objectivity
- C. Accepting professional recognition instead of payment because the recognition is greatly valued by the coach
- D. Providing individual coaching to a married couple because they may discuss each other's sessions
정답:B
설명:
The ICF Code of Ethics (Section 3.1) defines a conflict of interest as "a situation in which a coach has a private or personal interest sufficient to appear to influence the objective exercise of their professional duties." Objectivity and impartiality are critical to maintaining trust and integrity in the coaching relationship (ICF Competency 2: "Embodies a Coaching Mindset"). Let's evaluate the options:
A . Receiving payment from a client's employer for coaching the client because the employer may try to influence the coach: While this could raise concerns about influence, it's not inherently a conflict unless the coach's objectivity is compromised (e.g., prioritizing the employer's agenda over the client's). ICF allows third-party payment if disclosed and agreed upon (ICF Code of Ethics, Section 1.2).
B . Accepting professional recognition instead of payment because the recognition is greatly valued by the coach: This is a personal preference, not a conflict, as it doesn't inherently affect the coach's ability to serve the client objectively.
C . Providing individual coaching to a married couple because they may discuss each other's sessions: This involves confidentiality risks (ICF Code of Ethics, Section 4), but it's not a conflict of interest unless the coach has a personal stake in their relationship. ICF permits this if boundaries are clear and agreed upon.
D . Coaching a peer while competing with them for the same work because that may interfere with the coach's objectivity: This is a clear conflict of interest. Competing with the client creates a personal interest (e.g., career advancement) that could bias the coach's actions, undermining ICF's requirement for impartiality (ICF Code of Ethics, Section 3.2: "I will disclose any conflict of interest").
Option D best reflects a conflict of interest, as it directly threatens the coach's objectivity, a cornerstone of ICF ethics.
질문 # 84
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